I wasn't along for this but I think a checkout clerk at Albertson's deserves kudos for great customer relations. My errand runner, not known for his patience in grocery stores, found himself behind the dreaded "little old lady" in the check out line. Her total came to five dollars and seventy two cents. Out came the five dollars. "Your total is five dollars and seventy two cents," the checker nudged politely. With much ado the seventy cents was found. "Seventy two cents." More searching. One penny. Then very gently the checker reached across the counter and let her fingers join in the search. "Ah, that's where it was hiding," she smiled, producing the final penny.
How wonderfully deft.